Auto / Product Definition

Shaping early-stage product definition for a global car manufacturer.

  • The team partnered with an European vehicle brand to identify key inspirational anchors for a new "in China, for China" product definition. The goal was to align the brand’s core pillars with the aspirations of China’s next-generation consumers.

  • The Challenge
    The team partnered with a European vehicle brand to identify key inspirational anchors for a new "in China, for China" product definition — aligning the brand's core pillars with the aspirations of China's next-generation consumers, within a fast-paced, multidisciplinary team structure.

    My Role
    As the sole design researcher on the team, my contributions included:

    • Designed research plans tailored to the client's needs and business objectives

    • Implemented a "futuring" methodology to ground early hypotheses and surface new design opportunities

    • Co-created culturally nuanced research materials with product and interaction designers for consumer testing

    • Facilitated conversations with experts and consumers that directly informed product decisions

    • Integrated findings into the client's existing internal framework

  • My research design was hypothesis-driven from the start — built on both the client's existing assumptions and our own, and structured to connect directly back to the client's internal ways of working.

    • Stakeholder and expert interviews — to surface and stress-test existing assumptions early

    • Desk research and futuring — to expand the range of future scenarios under consideration

    • Co-creation workshop — infusing a socio-cultural lens to broaden the team's perspective beyond category norms

    • Interviews with inspirational consumers, recruited using the client's own segmentation model — ensuring findings would integrate into their existing framework

    • Concept testing — to ground emerging ideas in real consumer reactions before moving into product definition

    • The research grounded the brand's "in China, for China" product definition in culturally specific consumer insights — giving the team a shared, evidence-based starting point for design decisions.

    • Strengthened cross-functional alignment between research, product, and design — and gave VP-level stakeholders confidence to commit to the long-term China strategy.

    • Opened the door to further strategic collaboration with the client at both group and departmental levels.

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Defining a strategic vision for a leading Chinese smart energy solution provider.