Auto / Product Definition
Shaping early-stage product definition for a global car manufacturer.
-
The team partnered with an European vehicle brand to identify key inspirational anchors for a new "in China, for China" product definition. The goal was to align the brand’s core pillars with the aspirations of China’s next-generation consumers.
-
The Challenge
The team partnered with a European vehicle brand to identify key inspirational anchors for a new "in China, for China" product definition — aligning the brand's core pillars with the aspirations of China's next-generation consumers, within a fast-paced, multidisciplinary team structure.My Role
As the sole design researcher on the team, my contributions included:Designed research plans tailored to the client's needs and business objectives
Implemented a "futuring" methodology to ground early hypotheses and surface new design opportunities
Co-created culturally nuanced research materials with product and interaction designers for consumer testing
Facilitated conversations with experts and consumers that directly informed product decisions
Integrated findings into the client's existing internal framework
-
My research design was hypothesis-driven from the start — built on both the client's existing assumptions and our own, and structured to connect directly back to the client's internal ways of working.
Stakeholder and expert interviews — to surface and stress-test existing assumptions early
Desk research and futuring — to expand the range of future scenarios under consideration
Co-creation workshop — infusing a socio-cultural lens to broaden the team's perspective beyond category norms
Interviews with inspirational consumers, recruited using the client's own segmentation model — ensuring findings would integrate into their existing framework
Concept testing — to ground emerging ideas in real consumer reactions before moving into product definition
-
The research grounded the brand's "in China, for China" product definition in culturally specific consumer insights — giving the team a shared, evidence-based starting point for design decisions.
Strengthened cross-functional alignment between research, product, and design — and gave VP-level stakeholders confidence to commit to the long-term China strategy.
Opened the door to further strategic collaboration with the client at both group and departmental levels.